We, QIFT SOLUTECH PRIVATE LIMITED
(hereinafter collectively referred to as the “Platform”).
In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.
a. “We”, “Our”, and “Us” shall mean and refer to the Platform and/or the Company, as the context so requires. b. “You”, “Your”, “Yourself”, “User”, “Buyer”, “Vendor”, “Seller” and “Customer” shall mean and refer to natural and legal individuals who use the Application or Website and who is competent to enter into binding contracts, as per Indian laws. c. “Buyers/Customers” shall refer to those willing to avail services for the purchase and delivery of goods through the Platform and “Sellers/ Vendors” shall refer to those from whom Buyers can purchase products through the Platform. d. “User” shall refer to both “Customers/Buyers” and “Seller/Vendors”. e. “Services” refer to providing a Platform for Customers to purchase goods and products offered by the variety of Sellers, make payment and receive delivery through the use of a single platform. f. “Third Parties” refer to any Application, company or individual apart from the User and the creator of this Application. g. The term “Platform” refers to the Application or Website which provides the Customer the facility to purchase products from various online Vendors and receive delivery of the same through the Company. h. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You such as Name, Location, Email Id, Mobile number, Password etc. For removal of any doubts, please refer to Clause 2.
2. INFORMATION WE COLLECT
3. OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users. a. For maintaining Internal record. b. For providing the Services c. For enhancing the Services provided. For more details about the nature of such communications, please refer to our Terms of Service. Further, your personal data and Sensitive Personal data may be collected and stored by Us for internal record. We shall disclose details including but not limited to Name, Location, Phone number, etc. of the Customers to the Sellers and Name, Phone number, Location, etc. of the Sellers to the Customers for the purpose of provision of Services to the aforementioned. We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you. We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalised content/ads according to their preferences.
4. HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending fulfillment of which you shall not be mandated to disclose any information whatsoever. We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to- date.
We use data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users. Our Website uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your 'session ID', which allows our server to recognize your computer and 'remember' what you've done on the Platform. The benefits of this are: a. You only need to log in once if you're navigating secure areas of the site b. Our server can distinguish between your computer and other users, so you can see the information that you have requested. You can choose to accept or decline cookies by modifying your browser settings if you prefer. This may prevent you from taking full advantage of the Platform. We also use various third-party cookies for usage, behavioral, analytics and preferences data. The following are the different types of Cookies used on the Platform: a. Authentication cookies: To identify the user and share the content that he or she requested for. b. Functionality cookies: For customized user experience and resuming past course progress. c. Tracking, optimization and targeting cookies: To capture usage metric on device, operating system, browser etc. to capture behavioral metrics for better content delivery. To cater and suggest most suited products and services.
6. GOOGLE ANALYTICS
7. EXTERNAL LINKS ON THE WEBSITE
8. YOUR RIGHTS
We are providing service that collects survey responses on behalf of survey Creators. If you have any questions about a survey, or if you want access, update or delete anything in your survey responses, please contact the Company directly. Unless subject to an exemption, you have the following rights with respect to your personal data: a. The right to request a copy of your personal data which we hold about you; b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date; c. The right to withdraw Your consent to the processing at any time; d. The right to object to the processing of personal data; e. The right to lodge a complaint with a supervisory authority. f. The right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where you hold an account with any of our service, you are entitled to a copy of all personal data which we hold in relation to you. You are also entitled to request that we restrict how we use your data in your account when you log in.
You further acknowledge that the Platform may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.
10. OTHER INFORMATION COLLECTORS
11. OUR DISCLOSURE OF YOUR INFORMATION
12. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
Following registration, you can review and change the information you submitted at the stage of registration, except Email ID and mobile number. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
13. CONTROL OF YOUR PASSWORD
When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services. You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed. However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.